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5 Resume Myths: Exposed!

“Resumes should…” When sentences begin with rules about resumes, beware. Many of these rules are outdated, not true, or simply could harm your chances of getting the job you want.

Be aware of the types of myths that are out there and make your own informed decision about how to craft and use this important marketing and job-hunting piece.

Myth #1: Your resume must only be one page in length.

Resumes continue to evolve in style, content, layout and focus. Your father’s resume from the 70’s is not the resume you should be presenting today. When someone tells you that your resume must be one page, ask them “Why?” They will most likely reply that most employers won’t read more than one page. Well, it is true that employers don’t read resumes—they SKIM them. And they are skimming them looking for your accomplishments that match up with the needs of the open position. By eliminating key accomplishments you can be certain they cannot match you with their needs.

Additionally, the “one page only” rule began in the 60’s and 70’s when employees only needed one page. Think of all that has changed: people now change jobs 5-7 times, versus maybe once in a lifetime. We’ve added email addresses, cell phones, graduate schooling, multiple continuing education, certification and training classes; volunteer and leadership positions in many volunteer, professional and civic organizations. How could anyone cram all that into a meaningful one page?

Myth #2: If you do not know what you want, create a general resume so you can be open to lots of different types of jobs.

Would you hire a generalist as your hair stylist? Someone who has had four different careers, one of which was a short stint in hair styling? Or, would you rather hire someone who presents herself as a hair stylist, conveys her passion for her field and is very focused in her goals? You would probably prefer to hire the professional rather than the dabbler.

A general resume is just that, “general”. It focuses on things you have done in your career that YOU think are important. You’ve missed the point. Resumes answer the question of whether you have unique skills for a specific position. By trying to do all things for all people, general resumes end up not showing expertise in anything. If you do not have a specific job and/or industry target, then you are not ready to write a resume.

Myth #3: You must use a reverse-chronological resume that lists your job history.

A reverse-chronological resume details your work history beginning with your most recent job and going backward to your first. You might be told to use this format (especially by a recruiter or staffing agency) because it is “easier” for the reader. It is easier: it points out any gaps in your history, if you jump jobs a lot, if you have gotten promotions in your line of work, what kind of work you have the most experience in, and what industries you know.

However, all of that may not benefit YOU if you have any of the resume issues, problems or challenges listed above. Since a resume tells a story, the reader may assume that you have no focus or very little experience in the job you are seek.

For example, Susan had worked in marketing, as an administrative secretary, had taken time off to raise her daughter, and completed several volunteer leadership positions. She wanted a job in training. A reverse-chronological resume will likely not get her the job she wants.

Instead, she can go through her different experiences and pull out the ones that show she has experience in training: creating presentations, presentations, dealing with customers, public speaking, and scheduling and planning large meetings. These targeted experiences should be showcased in the beginning of the resume, in what is called a “Functional” format.

Myth #4: Employers actually read the resumes they receive.

After all the hard work you put into your resume, you’d like to think that everyone gives your resume the same love and care you gave it. However, the reality is quite different.

A study was done in H.R. offices where the incoming resumes were counted, and the reviewing time clocked. The result was that employers only give your resume between 8 and 15 seconds. They don’t read it, they SCAN it. And so your resume should be formatted and written to tell them what they need to know. No more. No less.

Myth #5: My friend/cousin/neighbor/boss told me…

It is natural to look to others for advice. Be careful though. It is very easy to give advice to others on career issues—many people believe they are qualified to give this advice. Do they know your field intimately? Do they have top-notch business writing skills? Have they done any creative layout and publishing? Have they reviewed hundreds of resumes in a hiring capacity? Can they tell you which keywords are important for your field?

If not, consider taking their advice, mulling it over, and making the final decision yourself. For example, while your son may be a chess player, unless you are highly skilled in the game, your well-meaning advice might actually be harmful to his game!

Remember: the only point of the resume is really to showcase your unique skills and accomplishments to the employer whose needs match watch you offer. There really isn’t a Universal Law passed by Congress that specifies a resume format!

What’s the worst mistake to make in a job interview?

What can really make a future employer not want to add you to their team? According to a RHI Management Resources survey, executives were asked about the worst mistake management-level candidates can make during an interview.

Half (50%) said a display of arrogance was the biggest pitfall. Much of interview coaching advice tells candidates to “be confident” and “act the part” and “show them you can do it”, but when these qualities are taken too far they can results in “over-confidence” which equals arrogance.

Arrogance is the workplace is one of the most off-putting qualities because it comes across as a character flaw–which can’t be fixed. No one wants to work with a know-it-all, or someone who is so confident they have lost a humanistic and empathetic quality. Mistakes happen, errors are made, economic factors make an impact, and someone who is arrogant is usually quick to avoid blame, point fingers and not respect other people’s feelings.

When the arrogant worker is in a management position the stakes are higher. They can directly impact high turnover among their subordinates, and create chaos in a cross-functional leadership team. These alone can have a negative and lasting impact on a company’s bottom line.

“When hiring at the senior level, companies pay particular attention to a candidate’s ability to lead, motivate and communicate effectively,” said Paul McDonald, who was the executive director of RHI Management Resources. “Firms value applicants who not only convey authority and aptitude, but who also have the interpersonal skills needed to direct a team and collaborate with top executives.”

Other mistakes to avoid in the interview

Other big errors that candidates made which had a negative effect include:
• Avoiding difficult questions (13%)
• Being unprepared to discuss specific achievements (13%)
• Asking up-front about compensation and other benefits (10%)
• Demonstrating a lack of knowledge about the company (9%)

Expectations about details and business knowledge are expected in today’s tough work environment. You have to be prepared to logically discuss uncomfortable topics and withstand probing questions. By keeping your answers truthful and showing self-awareness and a willingness to grow from your mistakes, you will help avoid many of these common issues which get you fired before you get hired!

The survey was developed by RHI Management Resources, and conducted by an independent research firm and includes responses from 1400 CFOs from a stratified random sample of U.S companies with more than 20 employees.

Hire Wire Tactics: Build a network safety net before you need it

If you think you are not in jeopardy of losing your job, think again. According to a survey by outplacement firm Lee Hecht Harrison, 50% of professionals laid off were caught unaware by the shocking news that they had been downsized.

Luckily, you can learn to become an outstanding networker, and grow your own safety net now, before you need it. Follow the 4 Golden Rules for Networking:

1) “Givers gain.” Help people, and they in turn will want to help you. Focus on others and look for opportunities to help them without worrying what is in it for you. When you focus on yourself and your needs, it can show. It is often easier (and more fun) to zero in on helping other by sharing information and assistance. People remember who helped them when they needed it.

2) Don’t confuse “great” networking with “effective” networking. Everyone knows a “great” networker—they seem to know everyone! However, knowing people and being effective in helping others build their business are not the same thing. Effective networkers deliver business results. It’s not simply knowing a lot of people, it is about being able to build productive links that benefit more than one person, and doing it consistently.

3) Be sincere. Nothing is worse than a person who offers help in order to get something in return. People can sense when they are being used. This is why it is easier to build a network before you need one; then you can be genuine in your willingness to help others without needing anything in return immediately. Even if you need help, make the effort to find out how you can reciprocate; even offering to give assistance or be a resource in the future counts. Also, make the effort to formally say “thank you” to those who helped, and provide ongoing updates or results with an additional thanks.

4) Commit to spending the energy. Networks do not suddenly appear. Networks are built on relationships and shared experiences, so they need attention, time and nurturing to blossom. It is very challenging to network on a schedule or on a deadline, or when in crisis.

Networking before you “need” to do it is a stress-reducer. You are more relaxed and helpful to others, and that comes across in your demeanor and sincerity. Relaxed networking is also more likely to result in unexpected opportunities for advancement, participation, and current business windfalls. It’s just smart business.

For people who are afraid to leave their jobs (although they are miserable)

The alarm rang at 6:00 am on Monday morning, and Tyra Martin hit the snooze button. The knot in her stomach tightened as she envisioned heading to the office for yet another day in corporate agony. She sighed, swung her legs over the edge of the bed and willed herself to get moving.

Sound familiar? Many American workers stay in jobs they hate. According to a national survey by The Conference Board, only 51% of workers are satisfied with their jobs.

To overcome fears of a career change, first define what keeps you from a switch. Is it:

Fear of a pay cut?
Fear of the time needed to re-school or recertify or start at entry level?
Potential embarrassment about your career dreams or what others will say?
Lack of information about how to make the switch?
Feeling you have too much invested in your current career choice?
Low self esteem?
Fear of failure?

The first key to a career change is “choice”. You are never trapped in a job; you choose to stay in it. You can leave, even though there may be consequences.

The second key is timing. Imagine trying to eat an elephant in one sitting. Sounds daunting! However, isn’t it a more manageable task if you took many little bites over a month? Making a major career shift all at once also seems impossible. However, as smaller, more discrete tasks you can make progress toward a new job that makes you happy. Look to the long term future: setting a goal to be in a new field in 3 to 5 years is not unrealistic.

BABY STEPS TOWARD A CAREER CHANGE

1) Set a reasonable time frame. It may take as long as a year to decide on a career direction. Calibrating expectations will ensure you don’t get frustrated and give up too easily. Allocate time to write out your ideal job characteristics, and then to find jobs that match. Next, find people doing those jobs, and ask them for advice and perspective on the job. Lastly, you need to make a plan for any retraining or experience needed for the position.

2) Evaluate your finances. Calculate the minimum living expenses you need. Investigate loans, refinancing, and other sources of money. Examine school scholarships and whether your company offers tuition reimbursement. Even though it is tough, evaluate what lifestyle choices you are willing to sacrifice in the short term for your long-term happiness.

3) Create a detailed written description of your ideal job. You can’t make a career change without a clear and detailed picture. Forget about job titles in the beginning. Focus on the tasks, environment and output. Include the following:

Physical environment: office type, setup, dress code, work hours, office atmosphere, and working conditions.
Describe the kinds of people you work with: peers, subordinates, bosses, clients. Describe how you help these people, and how they support you.
Team or individual work: state your preference for working alone, or always with others? If both, under what circumstances you prefer each. Decide when you are happiest and most productive.
What is your work output, or what do you “DO”? Do you make something, provide a service, work with data, or share information?

4) Share your list with others and ask them what jobs and careers might fit with your criteria. Don’t be shy; people love to give advice! Develop a list of potential careers and jobs you need to learn more about. Don’t prematurely reject jobs because of a perceived barrier. Find out the truth first.

5) Find ways to safely explore whether this new career might be right for you. Once you have defined the job you think you want, research information about what it might take to get into the field. Think about ways to make sure this is the correct choice. Examine alternatives carefully. Ask the following questions:

What skills might you need that you can get on your current job? Are there additional responsibilities or projects you can volunteer for that will boost your skills in a needed area?
Do you need retraining or additional certifications?
Do you need a new degree? Can you take night or distance classes? Does your current company offer tuition reimbursement?
Are there professional associations you can join to network and learn about the field?
Are there industry conferences you can attend? Many are on weekends.
Can you use the network of people you know to find someone who is doing the job you want to do? Arrange a conversation where they can tell you about it and give some advice.
What Internet resources are available to research the field, find companies that might hire you, and meet others who work in the field? Are there chat rooms, message boards, or E-lists to meet people?
What books can you read to help make decisions about life choices?
What volunteer opportunities are available to grow your skill base in the areas you need?
Are there second jobs you can take to gain experience or test out your interest in a job?

If you are miserable in your current job, remember that taking slow and steady tiny steps in a new direction can be very empowering. It’s your choice.

Cool as a cucumber during salary negotiations

Ask the Career Coach
Question: Within your negotiations, how do you play it “cool” without coming across as inflexible or desperate?

Everyone wants to be “cool” like Elvis or “The Fonz”, right? Cool as a cucumber.

Unfortunately, we are all human and are vulnerable. You need/want a new job, so you are out looking for one. The employer knows that. They need that slot filled too, and might be equally nervous about whether you will say “yes.”

There’s nothing wrong with being excited, positive, hopeful and a little bit nervous during the negotiation stage. There’s also nothing wrong with showing that or sharing it—a little.

The most power you will ever have in a negotiation is when:

a) They really, really want you and have invested a lot of time/money in you

b) You are perfectly willing to get up and walk away

The reality is that you will rarely be willing to get up and walk away (i.e. you don’t really need that job, so you can be inflexible and demand rather than negotiate). However, try this: pretend you don’t “need” but are willing to “consider” the job. How differently would you act? Would you be more relaxed and easygoing? Try this mental tactic on yourself during negotiation.

Two things you don not want to display during a salary and job negotiation are inflexibility and desperation. Both of these traits really blow your cool image out of the water!

Inflexible:

Inflexible job seekers tend to focus narrowly on salary, do not offer alternatives, use the word “I” a lot, and don’t use words like “concessions” and “win-win”. They tend to view the world as black-and-white, and aren’t interested in finding shades of gray or common ground. Often they take an adversarial position once the job offer comes, and bring emotion into the process.

When discussing the future job, try to focus on being willing to create alternatives, finding areas of agreement, and stating that you want both parties to be satisfied. When you make absolute statements you don’t give the employer any room to create other options and work with you.

Avoid:

“I won’t/can’t take any less than…”
“My market research says that $X is the right amount…”
“I really need…”

Desperate:

Desperate job seekers are afraid, and they show it. Usually it is financial desperation, but could also be based on insecurity, loss of identity with job loss, or age/discrimination-based fears.

Desperate job seekers tend to be in a rush, have little patience, and freely share their many stresses with everyone they meet. Rather than getting the empathy they seek, they tend to either be pitied or labeled as a whiner (cringe).

Would you rather have lunch with Winnie the Pooh’s eternally mournful donkey friend Eeyore, or with the bouncy, cheerful, and optimistic Tigger? Your outlook on the future and the job results you will bring to the company need to be the focus of your energy. You don’t need to blurt out the whole truth; decide what you want to share.

Avoid:

“They (last employer) really caught me unaware when they laid me off, I had just… (name expensive thing you did).
“I’m really under a lot of pressure at home, my spouse/significant other is really upset…”

Keeping your cool during the negotiation of a job offer isn’t easy. It’s like walking a tightrope. Don’t be afraid to show your humanity and your personality, but do be mindful how the words you use can impact your image.